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Help & Support

Find answers to your questions and get the help you need

Documentation

Complete guides and tutorials to get you started

Live Chat

Chat with our support team in real-time

Email Support

Send us an email and we'll respond within 24 hours

Frequently Asked Questions

How do I connect my Wix store?

After signing up, go to Settings > Integrations and click "Connect Wix Store". You'll be guided through the authorization process.

Can I import existing inventory?

Yes! You can import your existing inventory using our CSV import tool. We also provide templates to make the process easier.

How often does inventory sync?

Inventory syncs in real-time with your Wix store. Any changes made in InventoryPro are immediately reflected in your store.

What if I need more locations?

You can upgrade your plan at any time to support more locations. Contact us if you need a custom plan for enterprise needs.

Is my data secure?

We use enterprise-grade security with SSL encryption and regular backups to keep your data safe.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Your data will remain accessible for 30 days after cancellation.

Contact ZipSite Solutions

Can't find what you're looking for? Send us a message and we'll help you out.

We typically respond within 24 hours
For urgent issues, email support@zipsitesolutions.com

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST