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Privacy Policy

Last updated: 6/4/2025

1. Introduction

ZipSite Solutions ("we", "us", or "our") operates InventoryPro, a multi-location inventory management platform for Wix store owners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information you provide directly:

  • Name and email address for account creation
  • Business information (company name, address)
  • Payment information (processed securely by third-party providers)
  • Communication preferences

Inventory Data

Through your use of the Service:

  • Product information (names, descriptions, SKUs, prices)
  • Inventory levels and location data
  • Transaction history and adjustments
  • Location and warehouse information

Wix Integration Data

When you connect your Wix store:

  • Store information and product catalog
  • Order data for inventory synchronization
  • Customer information (only as needed for inventory management)
  • API access tokens (encrypted and securely stored)

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the InventoryPro service
  • Synchronize inventory between your locations and Wix store
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Improve our service and develop new features
  • Ensure security and prevent fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these situations:

Service Providers

We work with trusted third parties:

  • Payment processors (Stripe, PayPal) for billing
  • Cloud hosting providers (Vercel, Neon) for infrastructure
  • Email service providers for communications
  • Analytics providers for service improvement

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, property, or safety.

5. Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for data transmission
  • Encrypted database storage
  • Regular security audits and updates
  • Access controls and authentication
  • Secure API token management
  • Regular backups and disaster recovery

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we retain data for 30 days before permanent deletion, unless required by law to retain longer. You may request earlier deletion by contacting us.

7. Your Privacy Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Restrict certain data processing activities

8. Cookies and Tracking

We use essential cookies for authentication and service functionality. We also use analytics cookies to understand how our service is used and improve user experience. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

ZipSite Solutions
Website: zipsitesolutions.com
Email: privacy@zipsitesolutions.com
Support: support@zipsitesolutions.com